Custom domain stuck on "Waiting for DNS update" despite correct DNS configuration
darryboutboul2
HOBBYOP

2 months ago

Hi,

I've been trying to attach the custom domain api.fit-pass.fr to my Railway service for several hours and it's stuck on "Waiting for DNS update" with no progress.

Here's what I've done and verified:

  • CNAME api → pointing to the correct Railway value (updated each time after recreating the domain)
  • TXT _railwayrailway-verify=ece7e3cfdcf6beced78ea5591f7f04f4fffe2dd8cb2c3be5830008d0fa763452 (full value, confirmed correct)
  • Both records are fully propagated globally (verified on dnschecker.org — all green)
  • TTL reduced to minimum on both records

I've deleted and re-added the domain multiple times.

Each time Railway generates a new CNAME target, I update IONOS accordingly and confirm propagation — but Railway never moves past "Waiting for DNS update" and the TXT record keeps showing a warning icon.

This started during your EU-West latency incident earlier today (March 24). The incident is now resolved on your status page but the domain validation still isn't working.

Project: adequate-cat / Service: api / Domain: api.fit-pass.fr

Could you please check what's blocking the validation on your end?

Thanks in advance !

Cédric ROPTIN

FIT PASS

Solved

1 Replies

Railway
BOT

2 months ago

Your TXT verification record is on the wrong hostname. We expect the record at _railway-verify.api (resolving to _railway-verify.api.fit-pass.fr), but no TXT record exists there. It appears you created it at _railway instead of _railway-verify.api. Update the TXT host to _railway-verify.api with the value shown in your domain settings, and the verification should proceed.


Status changed to Awaiting User Response Railway about 2 months ago


Status changed to Solved darryboutboul2 about 2 months ago


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