Custom domain stuck on “Waiting for DNS update” for several hours — DNS confirmed correct
aliawaji82-bit
HOBBYOP

14 days ago

•	CNAME record for @ and www point to the exact target Railway provided (currently ur3rv8mt.up.railway.app)

•	TXT verification record (railway-verify=a581c36a2196972a72e994462effcca596a8726a13fa31007090ec44f7ce47a1) is set correctly on @

•	Both CNAME records are set to DNS only (grey cloud, proxy disabled) in Cloudflare, not proxied

•	I’ve already tried removing the domain, waiting 15 minutes, and re-adding it — the issue persists with the new CNAME target

•	The default Railway domain (bigchains-backend-production.up.railway.app) works perfectly and serves the app correctly

Could you please manually check the DNS verification status on your end, or re-trigger it? DNS is confirmed propagated correctly via multiple public resolvers.

Thank you.

Solved

1 Replies

Railway
BOT

14 days ago

The TXT verification record is currently published on @ (the root), but it needs to be a separate record on the host _railway-verify. In Cloudflare, create a new TXT record with the name _railway-verify and the value railway-verify=a581c36a2196972a72e994462effcca596a8726a13fa31007090ec44f7ce47a1, then remove the verification entry you placed on @. Your CNAME is resolving correctly to our edge already. Once the corrected TXT record propagates, verification and certificate issuance will resume automatically with no need to remove or re-add the domain.


Status changed to Awaiting User Response Railway • 14 days ago


Railway
BOT

7 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 7 days ago


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