Custom domain stuck on “Waiting for DNS update” with valid CNAME and TXT
achagov
HOBBYOP

a month ago

Hello Railway team,

My custom domain achagov.com.br has been stuck on “Waiting for DNS update” for more than 6 hours.

Project: achagov-v0

Environment: production

Service: achagov-web

Custom domain ID: ee0b23cd-9d66-4471-b3aa-2540700d9827

The authoritative nameservers are already active:

elliott.ns.cloudflare.com

mia.ns.cloudflare.com

Both required DNS records are correctly configured in Cloudflare with proxy disabled (DNS only):

CNAME @ -> 8bcbzud1.up.railway.app

TXT _railway-verify ->

railway-verify=36aaa7ab6d3e7bf7395f7e2e216debe22c21479a96a290f7c65fa6f006ea8e93

The TXT record resolves publicly and exactly through 1.1.1.1.

The Railway CLI reports:

Sync status: ACTIVE

Verified: no

Certificate status: CERTIFICATE_STATUS_TYPE_ISSUING

Running:

railway domain certificate retry achagov.com.br

returns:

Certificate retry is only available after certificate issuance fails.

Current status: CERTIFICATE_STATUS_TYPE_ISSUING.

The browser currently receives Railway’s default certificate and reports:

NET::ERR_CERT_COMMON_NAME_INVALID

Could you please force domain re-verification and restart/reissue the certificate for this domain?

Please do not delete or recreate the custom domain because the current DNS records and verification token are already propagated.

Thank you.

Solved

1 Replies

Status changed to Awaiting Railway Response Railway • 28 days ago


a month ago

Your DNS records are correctly configured and the verification TXT matches, but the certificate workflow stalled before it could pick up the completed verification. We've started a certificate re-issuance, which should complete within a few minutes.


Status changed to Awaiting User Response ray-chen • 28 days ago


Railway
BOT

21 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 21 days ago


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