Custom domain stuck on "Waiting for DNS update" – www.sstdigital.seg.br
jonatasx5
HOBBYOP

9 days ago

My custom domain www.sstdigital.seg.br has been stuck on “Waiting for DNS update”. The CNAME www → 9dz93r2a.up.railway.app shows as verified (green), but the TXT record _railway-verify.www is still pending (yellow). The TXT is already propagated: DNSChecker shows railway-verify=87ebfc043752d25caed001ddf74b9f... on Google, Cloudflare and Quad9. The domain is registered at Registro.br (.seg.br). The browser returns the Railway “Not Found” page. Could you please re-trigger the verification for this domain?

Awaiting User Response

3 Replies

Railway
BOT

9 days ago

The TXT record at _railway-verify.www is published with a truncated value: public DNS returns railway-verify=87ebfc043752d25caed001ddf74b9f..., ending in literal dots, so it does not match the expected token and ownership verification cannot pass.

Edit that TXT record at Registro.br so its value is exactly railway-verify=87ebfc043752d25caed001ddf74b9fe1f91499dff17b39f7417d225426df32db, copied in full from the domain's DNS dialog in your service settings. Your CNAME is already correct, and verification and certificate issuance continue automatically once the corrected TXT propagates, so no re-trigger is needed.


Status changed to Awaiting User Response Railway • 9 days ago


Railway
BOT

2 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 2 days ago


jonatasx5
HOBBYOP

an hour ago

I fixed the TXT record at Registro.br as suggested: _railway-verify.www now has the full value railway-verify=87ebfc043752d25caed001ddf74b9fe1f91499dff17b39f7417d225426df32db, and DNSChecker shows it fully propagated on all servers. The domain [www.sstdigital.seg.br](https://www.sstdigital.seg.br) is still showing "Waiting for DNS update" with the TXT in yellow. Could you please re-check the verification?


Status changed to Awaiting Railway Response Railway • about 1 hour ago


Railway
BOT

an hour ago

Your corrected TXT record now matches the expected value, and we've re-triggered verification and certificate issuance for the domain. It may take a few minutes to complete, after which the domain will verify and start routing to your service.


Status changed to Awaiting Railway Response Railway • about 1 hour ago


Status changed to Awaiting User Response brody • 44 minutes ago


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