a month ago
Hi, I've been trying to connect my custom domain to my Railway service for over 12 hours, but it's still stuck on "Waiting for DNS update."
I've verified the DNS records are correctly propagated using dig against Google's DNS (8.8.8.8) — both the CNAME and TXT records match exactly what Railway asked me to configure. I even removed and re-added the domain to force a re-check, but the status hasn't changed.
Could someone help me check what's happening on the verification side, or force a re-check?
Thanks!
3 Replies
a month ago
Your CNAME record is pointing to an old Railway target that no longer exists for this domain entry. When you removed and re-added the domain, a new CNAME target was generated, but your DNS provider still has the previous one. The TXT verification record is correct, but verification cannot complete until the CNAME matches. Update the CNAME at your DNS provider to the target currently shown in your service's Settings under Networking, and it will stay stable as long as the domain entry is left in place.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
Your CNAME record is pointing to an old Railway target that no longer exists for this domain entry. When you removed and re-added the domain, a new CNAME target was generated, but your DNS provider still has the previous one. The TXT verification record is correct, but verification cannot complete until the CNAME matches. Update the CNAME at your DNS provider to the target currently shown in your service's Settings under Networking, and it will stay stable as long as the domain entry is left in place.
a month ago
Thanks for the info! I've updated the CNAME record at my DNS provider to the new target value shown in my service's Networking settings, and I've verified it's propagating correctly:
dig crearestudio.co CNAME +short @8.8.8.8
→ fmq2b3zp.up.railway.app.
It's been several hours since the update and the domain is still showing "Waiting for DNS update" in the dashboard. Could you please check if there's still an issue on your end, or manually trigger the verification?
Thanks again!
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Your CNAME is now correct and propagated. The remaining blocker is the TXT verification record: it is currently published on the root domain itself (@), but Railway expects it on the _railway-verify subdomain. At your DNS provider, create a TXT record with the name/host set to _railway-verify (not @ or blank) using the same verification value shown in your service's Networking settings. Verification and certificate issuance will resume automatically once the corrected record propagates.
Status changed to Awaiting User Response Railway • about 1 month ago
24 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 24 days ago