Custom domain stuck under an account I no longer have access to — need it released Hi Railway team
nizamfs
HOBBYOP

a month ago

Hi Railway team,

I'm trying to add a custom domain to my current Railway project, but I get a "Not available" error.

Details:

Domain: www.difabelcarekakipalsu.com

I believe this domain (or the apex difabelcarekakipalsu.com) was previously configured under a Railway account I no longer have access to: nizam@digitalamoeba.id

I currently own and control this domain (I manage its DNS via Cloudflare), but I can no longer log into that old account to remove the domain myself.

My current Railway project/service: [isi nama project & service kamu]

The apex domain difabelcarekakipalsu.com is already working fine on my current account/service. Only www.difabelcarekakipalsu.com is stuck as "Not available".

Since I still control the DNS for this domain, I'm happy to add a verification TXT record or any proof you need to confirm ownership.

Could you please release www.difabelcarekakipalsu.com from the old account (nizam@digitalamoeba.id) so I can add it to my current project?

Thank you!

Solved

1 Replies

Railway
BOT

a month ago

This thread has been marked private. We can remove www.difabelcarekakipalsu.com for you after verifying ownership. Please add a TXT record at _railway.verify.www.difabelcarekakipalsu.com with the value k7mf2r9x, and we will verify and remove the domain from the old account.


Status changed to Awaiting Railway Response Railway • about 1 month ago


Status changed to Awaiting User Response brody • about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 27 days ago


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