6 days ago
"I own the domain designshaperstudio.com. It is stuck on an old inaccessible test account. I have full DNS control on Hostinger and can verify via TXT record. Please release it for my new project."
5 Replies
6 days ago
We're not able to release this domain from the account it's currently on, and there isn't a way for us to move it to your new project. Sorry we can't be more help with this one.
Status changed to Awaiting User Response Railway • 6 days ago
Railway
We're not able to release this domain from the account it's currently on, and there isn't a way for us to move it to your new project. Sorry we can't be more help with this one.
6 days ago
Please Do something
Status changed to Awaiting Railway Response Railway • 6 days ago
6 days ago
We checked again, and our earlier answer stands: this domain can't be released from the account it's on or moved to your new project. Verifying ownership with a TXT record won't change that, and we're sorry this isn't the answer you were hoping for.
Status changed to Awaiting User Response Railway • 6 days ago
Railway
We checked again, and our earlier answer stands: this domain can't be released from the account it's on or moved to your new project. Verifying ownership with a TXT record won't change that, and we're sorry this isn't the answer you were hoping for.
6 days ago
Hi Support Team,
I understand the automated response, but I need human assistance for this domain ownership issue.
I am the legitimate owner of the registered domain "designshaperstudio.com" (hosted on Hostinger). During initial testing, the domain was linked to a temporary account which is now inaccessible.
I have 100% root DNS control on Hostinger and I am ready to add any custom TXT or CNAME record to prove ownership immediately.
Please escalate this to a human engineer to decouple/release "designshaperstudio.com" from the orphaned project so I can attach it to my active Railway account.
Domain: designshaperstudio.com
Registrar/DNS: Hostinger
Thank you for your help!
Status changed to Awaiting Railway Response Railway • 6 days ago
6 days ago
We can't release designshaperstudio.com from the account it's currently on or move it to your new project. Proving ownership with a DNS record won't change that. We're sorry this isn't the answer you were hoping for.
Status changed to Awaiting User Response Railway • 6 days ago