6 days ago
▎ I'm trying to add the custom domain taklamakangreenwall.org to my service taklimakan-desert-monitor (project:
diplomatic-flow, service ID: 2e7f810c-4bda-4492-8220-24f301d2e1ef), but the "Add Domain" button is greyed out and the
API returns "Failed to create custom domain".
▎ I believe this domain was previously registered to a deleted Railway service (r1tmbszv.up.railway.app) which now
returns "Application not found". Please release this domain from the old service so I can register it to my current
one.
3 Replies
6 days ago
Hello,
We can remove the domain for you, but we need to verify the ownership first.
Please add a _railway.verify TXT record for the domain with the value rw4t7xpq
Once done, please let us know and then we will verify, after verification we will remove the domain for you.
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 6 days ago
Railway
Hello, We can remove the domain for you, but we need to verify the ownership first. Please add a `_railway.verify` TXT record for the domain with the value `rw4t7xpq` Once done, please let us know and then we will verify, after verification we will remove the domain for you. Best, The Railway Team
6 days ago
Done, the _railway-verify TXT record with value rw4t7xpq has been added. Please proceed with verification and
release the domain.
Status changed to Awaiting Railway Response Railway • 6 days ago
2 days ago
Hey there,
Got it. To release the domain on our side, just reply confirming:
- The domain in question
- That you currently control the DNS for it
That's enough verification for us. I'll detach it within a few hours, and you'll be able to re-add it from a new project once it's released.
If the domain is stuck on an account you can no longer access (closed or deleted), let me know the original account email and I'll handle it through our admin flow.
Thanks,
Angelo
Status changed to Awaiting User Response Railway • 2 days ago