Custom domain TXT verification stuck 2+ hours — DNS confirmed correct, need server-side re-trigger
dbiety
HOBBYOP

24 days ago

Project ID: 0674b19b-c358-44b6-b944-a775eb0d2fcb, service websites

Domains: adimmlaw.com and www.adimmlaw.com

CNAME shows verified (green) in the Networking panel; the _railway-verify TXT has shown pending (yellow) for 2+ hours. Visiting https://adimmlaw.com returns the "train has not arrived" page, Request ID 9agbKbviToyAbrIWozsQ6Q. No TLS cert provisioned (curl -sI returns empty).

DNS is Cloudflare, all records DNS-only (not proxied) — confirmed by the DNS administrator with a zone screenshot. Records resolve globally with correct names and values:

dig adimmlaw.com +short → 69.46.46.15 (Cloudflare flattening, DNS-only)

dig www.adimmlaw.com +short → svl2g815.up.railway.app

dig TXT _railway-verify.adimmlaw.com +short → "railway-verify=450c8f0e110857bc4151c905fe2a6c42889a6da73520b95eddbdb8abcd0f85b8"

dig TXT _railway-verify.www.adimmlaw.com +short → "railway-verify=6ffcb60ae5cd3b60f5a5b8a67a23c529c2ed014e022335578b46e0414d80e517"

I've seen the resolution on a similar thread (mlb-dispatch) where the TXT records were on the wrong hostnames (@/www instead of _railway-verify/_railway-verify.www). That is not my situation — my TXT records are at exactly _railway-verify.adimmlaw.com and _railway-verify.www.adimmlaw.com, confirmed both by the DNS zone screenshot and by dig (outputs above). Since the records are at the correct hostnames with the correct values, I need the verification re-triggered or diagnostics on what the checker sees.

Your AI agent reviewed this and confirmed it's a platform-level verification stuck state needing team investigation.

Requests:

Re-trigger verification for both domains, or tell me what the checker sees that doesn't match.

Please confirm whether remove/re-add preserves the existing CNAME/TXT values — DNS is managed by a third-party IT vendor, so regenerated values force another handoff I'd like to avoid.

Solved

1 Replies

Status changed to Awaiting Railway Response Railway 24 days ago


24 days ago

Hey, thanks for reaching out about this. I just re-ran the verification workflows on our side, and everything looks good now.

Can you confirm that everything looks resolved on your side?


Status changed to Awaiting User Response Railway 24 days ago


Railway
BOT

17 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 17 days ago


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