Custom Domain Unavailable – Previously Attached to Another Account
Anonymous
HOBBYOP

2 months ago

Hello Railway Team,

I previously added my custom domain https://tg-info.bbinl.site/ to another Railway account, which I no longer have access to.

I have already removed all DNS records from my domain provider and I fully control the domain now.

However, when trying to add the domain to my current Railway account, it shows as Unavailable.

Could you please release this domain from the previous account or reset the domain ownership so I can attach it to my current project?

Thank you.

Solved

1 Replies

Hi there,

To release tg-info.bbinl.site from the previous account, we'll need to verify you own it. Since you've already removed the Railway CNAME records, the next step is to add a TXT record to your domain's DNS settings. Add a record with the type TXT, the name _railway-verification (or _railway-verification.tg-info if it's a subdomain), and set the value to your current Railway account email address.

Once that's in place, just let us know and we'll verify ownership and release the domain so you can attach it to your current account.


Status changed to Awaiting User Response Railway 2 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 2 months ago


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