Custom Domain Update Stuck on "Updating" for 1+ Hour
shakirali78690
FREEOP

a month ago

I've been trying to update the custom domain for my glorious-harmony service from the auto-generated domain (glorious-harmony-production-5f89.up.railway.app) to a custom domain (glasschat-ai.up.railway.app).

The domain change has been stuck on "Updating" status for over an hour. I've tried:
- Hard refreshing the browser
- Clearing browser cache
- Waiting for additional time

The service itself is online and the latest deployment (ebaf84c8-a8f8-4f9e-8f83-b2f037741288) completed successfully at 17:26 UTC on 2026-04-16.

The domain configuration appears to be saved in the service settings, but the UI won't reflect the change and shows "Updating" indefinitely.

Please help resolve this domain update or let me know if there's a backend issue preventing the change from applying.

Attachments

Solved$10 Bounty

2 Replies

Status changed to Awaiting Railway Response Railway about 1 month ago


Status changed to Open Railway about 1 month ago


avijitbhuin21
PRO

a month ago

can you try to delete and regenerate the url?


yawarquil
FREE

a month ago

Just delete that environment and create one again and deploy first then generate the domain else it might fail again. Hope this helps!


Status changed to Solved shakirali78690 about 1 month ago


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