Custom domain verification blocked by DNS provider
muneef-dev
FREEOP

a month ago

Hello Railway team,

I am trying to connect my backend service to the custom domain api.paybill.muneef.web.lk.

Project: paybill

Service: paybill-backend

My DNS provider is LK Domain Registry for muneef.web.lk.

Current DNS setup:

  • CNAME: api.paybill.muneef.web.lk -> i4hfgc8k.up.railway.app
  • Railway also asks for a TXT verification record with a name like _railway-verify.api.paybill...

Problem:

My DNS provider does not allow underscore characters in record names. It only allows letters, hyphens, and dots. So I cannot add the required TXT verification record.

What I need:

Please advise if there is another way to verify this custom domain, or if Railway can provide an alternative TXT record format that works with this DNS provider.

Thank you.

Solved$10 Bounty

1 Replies

Status changed to Open Railway about 1 month ago


If your DNS provider doesn't allow underscores, I'd suggest migrating to another DNS provider (eg, Cloudflare). There isn't a way around this.


Status changed to Awaiting User Response Railway about 1 month ago


Status changed to Solved muneef-dev about 1 month ago


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