Custom Domain with high volume of traffic is stuck in state: "Deleting domain..."
nejcsm
PROOP

2 months ago

Hi Railway Team,

I’m currently experiencing a critical issue while trying to migrate a custom domain between two projects.

While I was deleting the domain from my first project to move it to a second, the Railway dashboard crashed (likely related to the recent incident). Now, the domain is stuck in the "Deleting domain..." state and has been for 30 minutes.

This domain handles a high volume of production traffic so I am concerned that the domain will eventually drop while I'm unable to re-attach it to the new project, causing significant downtime. I need the deletion to either be finalized immediately so I can re-add it, or have the deletion rolled back so I can try again once the platform is stable.

Service id: fb56d78e-4ef9-4531-9e05-2548f45b209e

Could someone from the team please take a look at the backend to clear this hang? Thank you!

Solved

4 Replies

2 months ago

I raised to the team internally


2 months ago

Should be fixed.


nejcsm
PROOP

2 months ago

Thank you. Resolved


2 months ago

!s


Status changed to Solved brody 2 months ago


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