Custom domain won't validate — correct CNAME, stuck "Waiting for DNS update" 1.5h+
altmbr
PROOP

4 months ago

Custom domain www.altmbr.com will not validate — stuck on "Waiting for DNS update"

for 1.5+ hours, blocking cert issuance.

Service/domain:

  • Domain: www.altmbr.com
  • Custom domain id: a84ecb49-b98e-45e2-9915-ce8a14097f3b
  • Service: web (project: altmbr, env: production)
  • Required target: y0el5q4s.up.railway.app, port 8080

DNS is confirmed correct and globally propagated:

  • www.altmbr.com → CNAME → y0el5q4s.up.railway.app (single record, no conflicts;

    authoritative ANY query returns only the CNAME)

  • Identical result from Google (8.8.8.8), Cloudflare (1.1.1.1), Quad9 (9.9.9.9),

    and OpenDNS (208.67.222.222)

  • _railway-verify.altmbr.com TXT present and matching

  • No CAA records blocking Let's Encrypt

  • Railway edge (server: railway-edge) is already serving traffic for the hostname;

    it just serves the *.up.railway.app wildcard cert because no per-domain cert was issued

Already tried:

  • Full delete + re-add of the custom domain (generated the new y0el5q4s target;

    updated GoDaddy CNAME to match; re-add did NOT clear the "Waiting for DNS update" state)

  • Re-saving the domain / port edit

Railway status page shows TLS/Let's Encrypt at 100% — no incident. This appears to be a

wedged validation/cert order on a single domain. Please force a re-validation / re-issue

server-side, or advise.

Solved$20 Bounty

Pinned Solution

You have it at _railway-verify.altmbr.com, it should be at _railway-verify.www.altmbr.com

7 Replies

Railway
BOT

4 months ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway • 4 months ago


You need to add a TXT record at _railway-verify.www.altmbr.com, If you are using the API to add your custom domain, you can find it in verificationToken under status


altmbr
PROOP

4 months ago

Yeah I have that txt record in too


altmbr

Yeah I have that txt record in too

You have it at _railway-verify.altmbr.com, it should be at _railway-verify.www.altmbr.com


4 months ago

Delete the domain from Railway

Wait 10 minutes

Re-add it

Do NOT touch DNS during that window

Make sure GoDaddy has ONLY:

www → CNAME → y0el5q4s.up.railway.app

no other www records at all

Wait 60–120 minutes without changing anything


altmbr
PROOP

4 months ago

that worked thanks darseen


altmbr
PROOP

4 months ago

Already had tried the delete but thx pagetree


altmbr

that worked thanks darseen

You're welcome! Glad it's working now.


Status changed to Solved 0x5b62656e5d • 4 months ago


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