Custom domain won't validate — correct CNAME, stuck "Waiting for DNS update" 1.5h+
altmbr
PROOP

23 days ago

Custom domain www.altmbr.com will not validate — stuck on "Waiting for DNS update"

for 1.5+ hours, blocking cert issuance.

Service/domain:

  • Domain: www.altmbr.com
  • Custom domain id: a84ecb49-b98e-45e2-9915-ce8a14097f3b
  • Service: web (project: altmbr, env: production)
  • Required target: y0el5q4s.up.railway.app, port 8080

DNS is confirmed correct and globally propagated:

  • www.altmbr.com → CNAME → y0el5q4s.up.railway.app (single record, no conflicts;

    authoritative ANY query returns only the CNAME)

  • Identical result from Google (8.8.8.8), Cloudflare (1.1.1.1), Quad9 (9.9.9.9),

    and OpenDNS (208.67.222.222)

  • _railway-verify.altmbr.com TXT present and matching

  • No CAA records blocking Let's Encrypt

  • Railway edge (server: railway-edge) is already serving traffic for the hostname;

    it just serves the *.up.railway.app wildcard cert because no per-domain cert was issued

Already tried:

  • Full delete + re-add of the custom domain (generated the new y0el5q4s target;

    updated GoDaddy CNAME to match; re-add did NOT clear the "Waiting for DNS update" state)

  • Re-saving the domain / port edit

Railway status page shows TLS/Let's Encrypt at 100% — no incident. This appears to be a

wedged validation/cert order on a single domain. Please force a re-validation / re-issue

server-side, or advise.

Solved$20 Bounty

Pinned Solution

You have it at _railway-verify.altmbr.com, it should be at _railway-verify.www.altmbr.com

7 Replies

Railway
BOT

23 days ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway 23 days ago


You need to add a TXT record at _railway-verify.www.altmbr.com, If you are using the API to add your custom domain, you can find it in verificationToken under status


altmbr
PROOP

23 days ago

Yeah I have that txt record in too


altmbr

Yeah I have that txt record in too

You have it at _railway-verify.altmbr.com, it should be at _railway-verify.www.altmbr.com


Delete the domain from Railway

Wait 10 minutes

Re-add it

Do NOT touch DNS during that window

Make sure GoDaddy has ONLY:

www → CNAME → y0el5q4s.up.railway.app

no other www records at all

Wait 60–120 minutes without changing anything


altmbr
PROOP

23 days ago

that worked thanks darseen


altmbr
PROOP

23 days ago

Already had tried the delete but thx pagetree


altmbr

that worked thanks darseen

You're welcome! Glad it's working now.


Status changed to Solved 0x5b62656e5d 22 days ago


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