23 days ago
Custom domain www.altmbr.com will not validate — stuck on "Waiting for DNS update"
for 1.5+ hours, blocking cert issuance.
Service/domain:
- Domain: www.altmbr.com
- Custom domain id: a84ecb49-b98e-45e2-9915-ce8a14097f3b
- Service: web (project: altmbr, env: production)
- Required target: y0el5q4s.up.railway.app, port 8080
DNS is confirmed correct and globally propagated:
-
www.altmbr.com → CNAME → y0el5q4s.up.railway.app (single record, no conflicts;
authoritative ANY query returns only the CNAME)
-
Identical result from Google (8.8.8.8), Cloudflare (1.1.1.1), Quad9 (9.9.9.9),
and OpenDNS (208.67.222.222)
-
_railway-verify.altmbr.com TXT present and matching
-
No CAA records blocking Let's Encrypt
-
Railway edge (server: railway-edge) is already serving traffic for the hostname;
it just serves the *.up.railway.app wildcard cert because no per-domain cert was issued
Already tried:
-
Full delete + re-add of the custom domain (generated the new y0el5q4s target;
updated GoDaddy CNAME to match; re-add did NOT clear the "Waiting for DNS update" state)
-
Re-saving the domain / port edit
Railway status page shows TLS/Let's Encrypt at 100% — no incident. This appears to be a
wedged validation/cert order on a single domain. Please force a re-validation / re-issue
server-side, or advise.
Pinned Solution
23 days ago
You have it at _railway-verify.altmbr.com, it should be at _railway-verify.www.altmbr.com
7 Replies
23 days ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • 23 days ago
23 days ago
You need to add a TXT record at _railway-verify.www.altmbr.com, If you are using the API to add your custom domain, you can find it in verificationToken under status
23 days ago
Yeah I have that txt record in too
altmbr
Yeah I have that txt record in too
23 days ago
You have it at _railway-verify.altmbr.com, it should be at _railway-verify.www.altmbr.com
23 days ago
Delete the domain from Railway
Wait 10 minutes
Re-add it
Do NOT touch DNS during that window
Make sure GoDaddy has ONLY:
www → CNAME → y0el5q4s.up.railway.app
no other www records at all
Wait 60–120 minutes without changing anything
23 days ago
that worked thanks darseen
altmbr
that worked thanks darseen
23 days ago
You're welcome! Glad it's working now.
Status changed to Solved 0x5b62656e5d • 22 days ago

