Custom domain www.albatrosseducation.com returns Site not available
shamim-makkee
PROOP

2 hours ago

www.albatrosseducation.com (service web, project isms-web) shows Verified, valid certificate, Sync ACTIVE, DNS propagated — but the edge returns "Site not available." Our identical www.ismsuk.com on the same service works perfectly. I've deleted/recreated the domain 3× and redeployed each time — no change. This started after the Aug 20 Google Cloud incident. Please repair the internal edge route for this hostname.

Awaiting User Response

3 Replies

Railway
BOT

2 hours ago

The domain is currently serving traffic normally through our edge with no fallback or routing errors. DNS, certificate, verification, and edge routes all check out, and recent requests are returning 200 responses. If you are still seeing "Site not available," it may be a cached response in your browser or a local DNS resolver that has not refreshed yet. Try a hard refresh or test from an incognito window.


Status changed to Awaiting User Response Railway about 2 hours ago


Railway

The domain is currently serving traffic normally through our edge with no fallback or routing errors. DNS, certificate, verification, and edge routes all check out, and recent requests are returning 200 responses. If you are still seeing "Site not available," it may be a cached response in your browser or a local DNS resolver that has not refreshed yet. Try a hard refresh or test from an incognito window.

shamim-makkee
PROOP

2 hours ago

The "200 responses" are misleading — Railway's "Site not available" placeholder page is itself served with HTTP 200. I tested with curl from a clean server (no browser cache, no local DNS resolver involved) and the body is still your "Site not available" page, not my app. My identical www.ismsuk.com on the same service serves the real app correctly. So the edge is NOT routing www.albatrosseducation.com to the service — please have a human repair the internal route for this hostname.


Status changed to Awaiting Railway Response Railway about 2 hours ago


sam-a
EMPLOYEE

2 hours ago

The edge is routing the affected domain to your service correctly, and the "Site not available" page is being generated by your deployment, not by Railway. Railway's fallback page always includes an x-railway-fallback header, and that header is absent here. The response also carries your deployment's own static assets, the same bundle your working domain serves, which confirms the request reaches your running app.

One factual difference we observed between the two hostnames: responses on your working domain include a rewrite header added by your application, while responses on the affected domain don't. Since the response originates inside your deployment, there's nothing to repair on the routing side, and deleting or re-adding the domain won't change what your app returns for that hostname.


Status changed to Awaiting User Response sam-a about 2 hours ago


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