Custom domain www.assetmemo.bio stuck: verified false, certificate ISSUING, DNS correct
ericzlloyd
HOBBYOP

5 hours ago

The custom domain www.assetmemo.bio (service "web", project "ibd-terminal", domain ID ab50d0bc-91b3-46ce-ad53-4ec66b0d08c4) has shown certificate status CERTIFICATE_STATUS_TYPE_ISSUING and verification "verified: false" since it was added on 2026-09-05. Its updatedAt has not changed since then.

DNS is correct and visible on public resolvers (1.1.1.1 and 8.8.8.8):

  • CNAME www.assetmemo.bio -> mlbz3frf.up.railway.app (the CLI reports DNS_RECORD_STATUS_PROPAGATED)
    • No CAA records, and no DNSSEC (no DS record)

"railway domain certificate retry www.asseThe custom domain www.assetmemo.bio (service "web", project "ibd-terminal", domain ID ab50d0bc-91b3-46ce-ad53-4ec66b0d08c4) has shown certificate status CERTIFICATE_STATUS_TYPE_ISSUING and verified: false since it was added on 2026-09-05. Its updatedAt has not changed since then.

DNS is correct and visible on public resolvers (1.1.1.1 and 8.8.8.8). The CNAME www.assetmemo.bio points to mlbz3frf.up.railway.app, and the CLI reports DNS_RECORD_STATUS_PROPAGATED. The TXT record _railway-verify.www.assetmemo.bio holds the exact token that railway domain status www.assetmemo.bio --service web returns. There are no CAA records and no DNSSEC (no DS record).

railway domain certificate retry www.assetmemo.bio --service web refuses with: "Certificate retry is only available after certificate issuance fails. Current status: CERTIFICATE_STATUS_TYPE_ISSUING."

The apex assetmemo.bio on the same service is verified and has a valid certificate.

Could someone re-run ownership verification and certificate issuance for www.assetmemo.bio? I would rather not delete and re-add the domain, because that issues new DNS values.

Service ID: 6bdd048e-6e99-4b7d-9496-9fc23a895fec

Project ID: ec27771f-e140-4180-bbe6-3fcc66c8ddd1memo.bio --service web" refuses with: "Certificate retry is only available after certificate issuance fails. Current status: CERTIFICATE_STATUS_TYPE_ISSUING."

The apex assetmemo.bio on the same service is verified and has a valid certificate.

Could someone re-run ownership verification and certificate issuance for www.assetmemo.bio? I would rather not delete and re-add the domain, because that issues new DNS values.

Service ID: 6bdd048e-6e99-4b7d-9496-9fc23a895fec

Project ID: ec27771f-e140-4180-bbe6-3fcc66c8ddd1

Awaiting User Response

1 Replies

Status changed to Awaiting Railway Response Railway • about 5 hours ago


sam-a
EMPLOYEE

4 hours ago

Your CNAME and verification TXT record both match what we expect, so the ownership check simply never re-ran after the records went live. We've started a fresh verification and certificate issuance for that domain, which can take a few minutes to complete, and your existing DNS values stay the same.


Status changed to Awaiting User Response sam-a • about 4 hours ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...