Custom domain www.pitdesk.ai stuck on Waiting for DNS update — TLS certificate not issued
sri3336
FREEOP

a month ago

Project ID: 025dc8de-4531-4f78-b411-dcb3fbd23050

Service: pitdesk

Domain: www.pitdesk.ai

The custom domain has remained “Waiting for DNS update” for more than one hour.

Verified public DNS:

CNAME: www.pitdesk.ai -> i92lws7f.up.railway.app

TXT: _railway-verify.www.pitdesk.ai -> railway-verify=2f2662fb49b725286ab066569dc5529da8459f56a548d6e4fac5e1bfac88f744

Both records resolve publicly through Google DNS. HTTP requests route through Railway, but HTTPS still presents the default *.up.railway.app certificate. Please manually verify domain ownership and re-trigger TLS certificate issuance.

Solved

1 Replies

Railway
BOT

a month ago

The CNAME record is propagated correctly, but the TXT verification record has leading whitespace characters (a tab and a space) before the value, which prevents the ownership check from matching. Please update the TXT record at your DNS provider to remove any leading whitespace so the value begins exactly with railway-verify=, then allow a few minutes for propagation.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • about 1 month ago


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