Custom domain www.ringcaptain.com stuck in VALIDATING_OWNERSHIP for 6+ hours

My custom domain www.ringcaptain.com has been stuck in certificateStatus VALIDATING_OWNERSHIP for 6+ hours; the Let's Encrypt cert never issues, so HTTPS never works and Railway won't route the host.

Project: ring-captain (id b79116ad-6ae1-4ea5-89bd-39081ca900c6), environment production

Service: ring-captain (id 1cf221c3-fad0-46c8-93b1-b31d87185792)

Custom domain: www.ringcaptain.com (id e4efa213-1867-4ef2-ba28-d943df0ae216), target 8ffr4qu6.up.railway.app

Verified on my side:

  • DNS is a DNS-only (unproxied) Cloudflare CNAME www.ringcaptain.com -> 8ffr4qu6.up.railway.app
    • Railway's domain status reports the DNS record PROPAGATED with currentValue == requiredValue
    • No CAA records on the zone
    • Only one custom domain on the service (no orphans)
    • Early on I deleted/re-added the domain a few times, then stopped and left it untouched

DNS resolves and HTTP routing (301) works -- only the certificate never finishes validating. Could you please force a certificate re-issue / re-trigger ownership validation for www.ringcaptain.com? Other users appear to be reporting similar custom-domain/cert stalls today. Thank you!

Solved$10 Bounty

Pinned Solution

You need to add a TXT record for _railway-verify.www.ringcaptain.com. If you are using the API to add your custom domain, you can find it in verificationToken under status.

1 Replies

Railway
BOT

7 days ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway 7 days ago


You need to add a TXT record for _railway-verify.www.ringcaptain.com. If you are using the API to add your custom domain, you can find it in verificationToken under status.


Status changed to Solved 0x5b62656e5d 7 days ago


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