Custom domains stuck in VALIDATING_OWNERSHIP for >24h (no cert error)
vfusaro05
HOBBYOP

a month ago

Project: caring-bravery (ed8f960d-fd37-4aee-a0cd-91f4ef30b872), environment: production

This affects all 3 services in the project, not just correpedido-app:

  • api.correpedido.com.br -> correpedido-api
  • painel.correpedido.com.br -> correpedido-painel
  • app.correpedido.com.br -> correpedido-app

DNS: each CNAME points to its per-domain target (vao69yl2 / eo8ekex1 / hx5qug0a

.up.railway.app). Railway shows DNS status PROPAGATED. DNS-only (no Cloudflare

proxy). No CAA records on the zone. Zone is active.

HTTP validation works: Server: railway-edge, and /.well-known/acme-challenge/

responds. But certificateStatus never leaves

CERTIFICATE_STATUS_TYPE_VALIDATING_OWNERSHIP, and certificateErrorType /

certificateErrorMessage are both null. HTTPS serves the default *.up.railway.app

cert, so the domains show the "Not Found / train has not arrived" page.

Example request ID from that page: 7_Ajmo_kQ4yLkPWvnPRhug

Already tried, no effect:

  • Deleted and recreated all 3 custom domains with fresh targets
  • Called customDomainIssueCertificate on all 3 via the API

Please check the cert pipeline logs and/or manually trigger issuance for these

3 domains.

Solved

1 Replies

Railway
BOT

a month ago

All three custom domains have their CNAME records correctly propagated, but each is missing the required TXT ownership-verification record. Certificates cannot issue until verification passes. For each domain, add a TXT record at the hostname shown under "Show DNS records" in the service's Networking settings (it follows the pattern _railway-verify.<subdomain>.<zone>) with the verification value shown there. Once the TXT records propagate, verification will complete and certificates will issue automatically.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • about 1 month ago


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