Custom domains stuck on former contractor’s Railway project
clinimedia
HOBBYOP

2 months ago

Hi Railway team,

I own and control the domain clinimediaportal.ca and its DNS.

I am migrating my application from a Railway project previously managed by a former contractor to a new Railway project under my own account.

I need these custom domains released/reassigned so I can attach them to my new project:

www.clinimediaportal.ca

api.clinimediaportal.ca

New project: CliniMedia Portal Production

I control the DNS for the domain and can verify ownership by adding a TXT record if required.

When I try to attach either domain to the new project, Railway rejects them. I believe they are still associated with the former contractor’s Railway account/project.

Please let me know what verification you need to release or transfer these domains

Solved

3 Replies

Railway
BOT

2 months ago

This thread has been marked private. We can remove both domains for you after a quick ownership check. Please add a TXT record at _railway.verify.clinimediaportal.ca with the value k7xm4f2q and reply here once it has propagated.


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response brody • about 2 months ago


Railway

This thread has been marked private. We can remove both domains for you after a quick ownership check. Please add a TXT record at `_railway.verify.clinimediaportal.ca` with the value `k7xm4f2q` and reply here once it has propagated.

clinimedia
HOBBYOP

2 months ago

The TXT verification record has been added and saved. Please verify it and proceed with releasing www.clinimediaportal.ca and api.clinimediaportal.ca.


Status changed to Awaiting Railway Response Railway • about 2 months ago


2 months ago

The custom domain has been removed. You can add it to your service now.


Status changed to Awaiting User Response Railway • about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • about 1 month ago


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