2 months ago
Hi — our custom domains have been stuck on Waiting for DNS update.
CNAME and TXT are both in DNS, they match Show DNS records, and they’ve propagated. The service is fine on the generated Railway domain, but the custom domains still won’t verify and aren’t serving traffic.
Could someone trigger a verification recheck? We’d rather not delete and re-add the domains.
Thanks
6 Replies
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
We've re-triggered certificate issuance for your custom domain. Your DNS records are correct, the verification workflow just needed a nudge to re-run. It should complete within a few minutes.
We only see one custom domain on this service. If you have others that are also stuck, could you let us know which ones?
Status changed to Awaiting User Response Railway • about 2 months ago
brody
We've re-triggered certificate issuance for your custom domain. Your DNS records are correct, the verification workflow just needed a nudge to re-run. It should complete within a few minutes. We only see one custom domain on this service. If you have others that are also stuck, could you let us know which ones?
2 months ago
Yes we do have another custom domain that needs an update.
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
Could you share which domain that is so we can check its status and re-trigger verification for it?
Status changed to Awaiting User Response Railway • about 2 months ago
Railway
Could you share which domain that is so we can check its status and re-trigger verification for it?
2 months ago
its in my acceptable-solace. api.icy.com
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
That domain is already verified with a valid certificate, DNS is fully propagated, and traffic routes are installed, so it should be serving normally. If your dashboard still shows it as waiting, try refreshing the page.
Status changed to Awaiting User Response Railway • about 2 months ago
2 months ago
its working now. Thank you!
Status changed to Awaiting Railway Response Railway • about 2 months ago
Status changed to Solved Railway • about 2 months ago