Customer has multiple subscriptions
lucasleemedia
HOBBYOP
17 days ago
I need the Hobby plan. Can this be fixed asap?
Attachments
1 Replies
Status changed to Awaiting Railway Response Railway • 17 days ago
sam-a
EMPLOYEE
17 days ago
Your account had a duplicate Hobby subscription that was created on September 1, which was causing the errors on your Usage page. We have removed the extra subscription and refunded the charge, which you should see on your account in 5-10 days. You should have access to your account now.
Status changed to Awaiting User Response Railway • 17 days ago
Railway
BOT
10 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 days ago