Daily routing issue – Asia users hitting Europe (high latency)
skyfreeindia
PROOP

a month ago

Hey, honestly I don’t understand what’s going on here. We’re running our SaaS on Railway and all our users are facing this issue daily. Users from Asia (like Malaysia) are getting routed all the way to France (MRS), so every request is basically going Asia → Europe → back. That’s adding latency on every API call and it’s clearly noticeable. This is not a one-time thing, it’s happening consistently every day across users.

how are we supposed to run a global SaaS on this?

Solved

1 Replies

Status changed to Awaiting Railway Response Railway 27 days ago


24 days ago

Hey! This sounds like a routing issue. Could you follow the steps in https://docs.railway.com/networking/troubleshooting/network-diagnostics and send the report here?


Status changed to Awaiting User Response Railway 24 days ago


Railway
BOT

17 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 17 days ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...