a month ago
Hello,
My Railway Dashboard has been showing the error "The train was derailed" for about four days.
I cannot access my project dashboard or deployments.
However, my deployed website is still online and working normally.
Project: dastyar-hoghoghi
GitHub repository: madineh-baghernia/dastyar-hoghoghi
Please check whether there is an issue with my Railway account or Dashboard access.
Thank you.
4 Replies
a month ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • about 1 month ago
a month ago
Is that error show up when you opening the dashboard (railway.com/dashboard) or when you open a project page?
mayori
Is that error show up when you opening the dashboard (railway.com/dashboard) or when you open a project page?
a month ago
Yes, the error appears when I open the Railway Dashboard at railway.com/dashboard.
I also cannot access my project page or the Deployments section. The deployed website itself is still online and working normally.
Project: dastyar-hoghoghi GitHub: madineh-baghernia/dastyar-hoghoghi
Thank you for looking into this
a month ago
I also tried reloading the Dashboard, but the same “The train was derailed” error appears. The deployed website is still working normally. Please check whether there is an issue with my Railway account or Dashboard access.
a month ago
I’m following up on this issue because I still have not received a response.
The Railway Dashboard continues to show “The train was derailed”, and I still cannot access my project dashboard or deployments. However, the deployed website is working normally.
This issue has been ongoing for several days. Could you please check my account/project and let me know what is causing the Dashboard access problem?
Project: dastyar-hoghoghi
Thank you.