Dashboard not working
ahmed-ahsan2001
HOBBYOP

15 days ago

Hello Team,

My dashboard after purchasing the hobby plan has stopped responsing. When i open my projects it gives me 404 error. When i try to open the billing or Plans tab from settings it does not load properly

Please fix this for me as i have some urgent deployments

Solved

8 Replies

Railway
BOT

15 days ago

Your workspace is active on the Hobby plan and both of your services show a successful status, so there is no platform-level block on your projects. However, your most recent invoice for $5.00 failed to process with an "insufficient funds" error on your card. Please update your payment method at railway.com/account/billing and try clearing your browser cache or using an incognito window to see if the dashboard 404 and loading issues resolve.


Status changed to Awaiting User Response Railway 15 days ago


ahmed-ahsan2001
HOBBYOP

15 days ago

Getting an internal server error when i try to load the billing link. Also my project shows multiple Subscriptions which i dont want as i have already paid once for my hobby plan


Status changed to Awaiting Railway Response Railway 15 days ago


ahmed-ahsan2001
HOBBYOP

15 days ago

Attached Screenshot too

Attachments


ahmed-ahsan2001
HOBBYOP

15 days ago

Getting error 404 even after clearing cache of browser

Attachments


ahmed-ahsan2001
HOBBYOP

15 days ago

Awaiting for railway team as i have to do some urgent deployments


Railway

Your workspace is active on the Hobby plan and both of your services show a successful status, so there is no platform-level block on your projects. However, your most recent invoice for $5.00 failed to process with an "insufficient funds" error on your card. Please update your payment method at [railway.com/account/billing](https://railway.com/account/billing) and try clearing your browser cache or using an incognito window to see if the dashboard 404 and loading issues resolve.

ahmed-ahsan2001
HOBBYOP

14 days ago

Awaiting for railway team response to solve my problem


ahmed-ahsan2001
HOBBYOP

14 days ago

Awaiting for railway team response to solve my problem


14 days ago

You'll need to pay your outstanding invoice to continue using the platform.


Status changed to Awaiting User Response Railway 14 days ago


Railway
BOT

7 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 days ago


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