Data export request - PostgreSQL service offline after trial expiry
sultanjke
FREEOP

19 days ago

My PostgreSQL service went offline after my trial period expired. I understand this is expected, but I have production data I urgently need to export before migrating to another provider - specifically active resident surveys and submitted votes for a residential building management application.

I am not looking to reactivate the service long-term. I simply need a one-time export of my database so I can complete the migration and avoid permanent data loss.

Could you please either:

  1. Temporarily bring the PostgreSQL service so I can run pg_dump, or
  2. Provide a downloadable backup/dump of the database directly

I am ready to act immediately as soon as access is available. If there is a grace period before data is permanently deleted, please let me know how much time I have.

I appreciate your help.

Project: voting-management-system

Service: PostgreSQL

Solved

1 Replies

Status changed to Awaiting Railway Response Railway 19 days ago


19 days ago

Sorry, but you will need to either downgrade to free if eligible, or upgrade to a paid account.


Status changed to Awaiting User Response Railway 19 days ago


Railway
BOT

12 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 12 days ago


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