a month ago
Hi Railway Support,
My subscription recently lapsed and my service (conversion-trainer, project: imaginative-luck) went offline. I can see the volume conversion-trainer-volume is still attached in my dashboard but I'm unable to deploy to access it.
I need to retrieve one file from the volume before it's deleted:
/app/data/trainer.db (SQLite database)
Could you export this file and send it to me, or temporarily bring the volume online so I can access it via Console?
Account email: otingamartin@gmail.com
Project: imaginative-luck
Service: conversion-trainer
Volume: conversion-trainer-volume
Happy to verify ownership any way you need.
Thank you
Martin
1 Replies
a month ago
Your volume is still attached to the conversion-trainer service, so the data should still be there. We aren't able to export files on your behalf or temporarily reactivate offline services, but you can regain access by subscribing to a paid plan at your workspace billing page, which will bring your services back online. Once the service is running, you can download the file directly using the Railway CLI: railway volume files download /app/data/trainer.db ./trainer.db.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago