Data Loss - Request for Volume Snapshot Recovery (May 20, 2026)
multibanko2025
HOBBYOP

17 days ago

Project: MiniERP

Project ID: 29baf8a3-00bb-4a16-8ae5-e6b2b0424e91

Environment: Production (44edb76f-cb8b-422d-9280-032d29fca762)

Service: Postgres

Volume ID: 6ecd69ed-342c-4b9d-bad4-6bab632dcc25

Volume Name: postgres-volume

ISSUE:

Date: May 20, 2026, 04:02 UTC

The table "_prisma_migrations" was deleted without my authorization.

This caused all data tables to be recreated empty.

All data entered up to May 19th was lost.

LOG EVIDENCE:

2026-05-20 04:02:09.650 UTC [64952] ERROR: table "_prisma_migrations" does not exist

2026-05-20 04:02:09.650 UTC [64952] STATEMENT: DROP TABLE _prisma_migrations

REQUEST:

Are there any snapshots or backups of the volume prior to 2026-05-20 04:02 UTC?

Can you restore the volume to a previous state?

Are there any logs of who executed the DROP command?

NOTE: I did not execute this command. I need to recover the data from May 19th.

Solved

1 Replies

Railway
BOT

17 days ago

Unfortunately, we do not provide data recovery for destructive actions executed against the database, such as the DROP TABLE statement shown in your logs. Our databases are unmanaged, and we do not maintain internal snapshots, WAL archives, or point-in-time recovery capabilities. We also do not have audit logs showing who executed a given SQL statement. If you did not have volume backups configured prior to the incident, there is no way to restore the lost data. Going forward, we strongly recommend enabling scheduled backups on your Postgres service's Backups tab so you can self-restore if something like this happens again.


Status changed to Awaiting User Response Railway 17 days ago


Status changed to Solved Railway 17 days ago


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