a month ago
"My PostgreSQL database is failing to start with PANIC: could not locate a valid checkpoint record at 0/246C160. The database was interrupted during a platform outage. Can you restore from a pgbackrest snapshot? Project: [seu projeto], Service: PostgreSQL."
8 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Apologies for this canned message but in an effort to help all our customers get back up and running, we are sending this bulk message. As you may know, we had a major interruption to our services yesterday. We've published a post-mortem if you'd like more information on the incident. It describes what happened and what we are doing to prevent it in the future. We are deeply sorry for the impact that it has had on you.
It is taking some time to bring everything back up, but we are working on it as fast as we can. In general, a redeployment should fix most service issues. Due to the volume of customers redeploying right now, builds and deploys may take longer than normal to process.
You can track recovery status here: https://status.railway.com/incident/KVZ1Z8GY
If you are still having other issues that might be related to the incident you can read more here: https://station.railway.com/community/road-to-recovery-post-gcp-outage-builds-d362e48c
Feel free to respond if your question has not been addressed.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
Apologies for this canned message but in an effort to help all our customers get back up and running, we are sending this bulk message. As you may know, we had a major interruption to our services yesterday. We've published a post-mortem if you'd like more information on the incident. It describes what happened and what we are doing to prevent it in the future. We are deeply sorry for the impact that it has had on you.
It is taking some time to bring everything back up, but we are working on it as fast as we can. In general, a redeployment should fix most service issues. Due to the volume of customers redeploying right now, builds and deploys may take longer than normal to process.
You can track recovery status here: https://status.railway.com/incident/KVZ1Z8GY
If you are still having other issues that might be related to the incident you can read more here: https://station.railway.com/community/road-to-recovery-post-gcp-outage-builds-d362e48c
Feel free to respond if your question has not been addressed.
a month ago
My database is still damaged.
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Hey, we've escalated this internally for investigation. We'll follow up when we have more information. Sorry for the wait.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
ok
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Solved Railway • about 1 month ago
a month ago
I need the data that was in my database before it was corrupted.
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
any update?
chandrika
Hey, we've escalated this internally for investigation. We'll follow up when we have more information. Sorry for the wait.
a month ago
Hi, any update ?