Database connection failed
lww
PROOP

a year ago

All connections to the production database are failing without reason. Please have a look into it.

Closed

19 Replies

gadatos
PRO

a year ago

i have same problem


swag42dev
PRO

a year ago

same


skad-ag
PRO

a year ago

same here


genai_works
PRO

a year ago

I have an issue with availability of front-end part of my application (without any specific reason that I can spot)
But server part works fine, including database
Weird, maybe some issue on Railway side


alexllao
PRO

a year ago

Same!!!


gadatos
PRO

a year ago

redis start working

but postgress stil doesnt work


swag42dev
PRO

a year ago

migrated db to US. works. but EU still unavaliable


gadatos
PRO

a year ago

migrated db to US. works. but EU still unavaliable

could i migrate database and does it work ?


strellic9
PRO

a year ago

fixed same issue by migrating PSQL DB to US west region (was EU region)


lww
PROOP

a year ago

why is nobody from support answering?


alexllao
PRO

a year ago

it works yet!


a year ago

Hi all, we're here and looking into these issues. Is anyone still experiencing errors in EU?


Status changed to Awaiting User Response Railway over 1 year ago


lww
PROOP

a year ago

EU is working again


Status changed to Awaiting Railway Response Railway over 1 year ago


a year ago

Hey all, very sorry for the issues and apologies for the delayed response. We have retroactively raised an incident here - https://railway.instatus.com/cm2kq53yz003mqy4lwpfu1cs5

We're working to improve our orchestration to prevent this altogether, but we have immediately improved our observability around this issue.


Status changed to Awaiting User Response Railway over 1 year ago


lww
PROOP

a year ago

The issue is BACK again!


Status changed to Awaiting Railway Response Railway over 1 year ago


a year ago

We were alerted and mitigated the issue on the affected host. Let me know if the problem persists


Status changed to Awaiting User Response Railway over 1 year ago


nathanmejia
PRO

a year ago

The issue persists in our account


Status changed to Awaiting Railway Response Railway over 1 year ago


a year ago

Hey @nathanmejia, I'm not seeing that any of your services are in EUW. We're also not currently experiencing any issues right now across the fleet. If you're still seeing errors, could you please start a new thread and provide any helpful details?


Status changed to Awaiting User Response Railway over 1 year ago


nathanmejia
PRO

a year ago

Thanks for clatification, I made a thread.


Status changed to Awaiting Railway Response Railway over 1 year ago


Status changed to Closed melissa over 1 year ago


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