a year ago
Hello
Our database on our production environment is stuck in loading phase.
Our main webapp cannot connect to it anymore
When we open the database service - the data is also not loading.
Database ID: f495c874-8a3e-4393-9cba-e5b3fc954668
5 Replies
Status changed to Awaiting User Response Railway • 11 months ago
ray-chen
Did you make any changes to your Postgres? Have you tried a re-deploy?
10 months ago
Hi, no changes - did redeployed & restart everything still nothing and no error log.
Status changed to Awaiting Railway Response Railway • 11 months ago
Status changed to Awaiting User Response Railway • 11 months ago
10 months ago
Still not connecting to the database, even while using private domain. I tried using the Proxy domain as well - not working.
Even then, the database itself cannot show me it's table - the service itself doesn't open up - yet I have no error log.
I have attached some screenshot.
Attachments
Status changed to Awaiting Railway Response Railway • 11 months ago
10 months ago
Hello,
You had the TCP port set incorrectly, and had several variables also set incorrectly.
I have gone ahead and fixed all that and your database is accessible again.
Best,
Brody
Status changed to Awaiting User Response Railway • 11 months ago
Status changed to Solved brody • 11 months ago