Did the DB become inaccessible when your database moved?

I do not recall moving the database. I only occasionally access the db to backup data so I cannot pinpoint the point of failure in time.

The strange thing is the application which depends on the db can access it just fine through the same external/public access link.

Both staging and production environments same situation

through the same external/public access link.

Are you sure, is it not communicating via the private network?

I just checked the code/variables and indeed the application goes via the private network. My apologies for the confusion.

Still I have no idea what has changed that even the Railway dashboard cannot access the data.

Thanks!

Hello,

You have your database's TCP proxy pointing to the incorrect target port.

Best,
Brody

Hi,

Thanks for the reply. I did not change anything to port settings. I would like some guidance as to how to resolve this, please. The Railway database dashboard still does not show a working database connection.

The 'Database Connection' bullet as shown below only shows a spinner. Here I used to be able to view the data.

Regards

Mongo Data UI

A custom interface into your database

• Deployment Online

  This service has an active deployment

• Required Variables

  This service has all the necessary variables that this UI uses to connect to the database.

• Database Connection

  ---- Show spinner; no other text or data ----

You are still using the wrong port.

https://docs.railway.com/guides/build-a-database-service#connecting

Hi, read the docs and whatever I try to set up it does not resolve the problem. I find the setup proces unclear and do not understand why it worked just fine and now doesn't anymore.

In my staging environment I removed all external database access for testing purposes.

Stil unable to access (as test) the data from the - Railway dashboard -. Still a spinner; waiting for database connection.

This also used to work just fine. How can that be resolved to start with, please?

I would appreciate an answer a bit more elaborate than 'You are doing something wrong' + <Link>

Regards

Figured it out by myself by creating a test database.