Database Connection Problem
andreadukovska
FREEOP

a month ago

Hi,
since today the Postgres Database UI in my Railway project is stuck on “Attempting to connect to the database” and shows “Could not establish SSH connection to application”.

The database itself is running correctly, I can connect via pgAdmin using Public Networking and my application is reading/writing data normally.

This seems to be an issue with the Railway DB UI / SSH connection only.

Environment: production

Does anyone experienced the same problem today or maybe can help me how to proceed?
Thanks!

9 Replies

andreadukovska
FREEOP

a month ago

I have this problem for more than 7 hours


Railway
BOT

a month ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


Status changed to Awaiting User Response Railway about 1 month ago


Railway

Hello! We're acknowledging your issue and attaching a ticket to this thread. We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket. Please reply to this thread if you have any questions!

andreadukovska
FREEOP

a month ago

are there any news? I am still not able to access it


Status changed to Awaiting Railway Response Railway about 1 month ago


Railway

Hello! We're acknowledging your issue and attaching a ticket to this thread. We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket. Please reply to this thread if you have any questions!

shirairec
PRO

a month ago

I have the same problem; I get an SSL connection error when I try to connect over a public network, and sometimes it freezes when I click on data.


a month ago

Hey all!
We pushed a fix and this should be back online. Can you give it a go?


Railway
BOT

a month ago

✅ The ticket Database connection interface loading issue has been marked as completed.


julianplendify
PRO

24 days ago

I am currently experiencing this. For a while I wasn't able to connect to the external client(dbgate). I restarted the db and somehow my DBgate connection worked. I am able to access the database. Still cannot access it on railway.

Attachments


andreuvv
HOBBY

24 days ago

Hi, I'm currently facing the same problem, I cannot access my DB.

Attachments


juan88lo
PRO

24 days ago

Same here

I try to restart but not fixed

Attachments


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