Database Connectivity Error During Prisma Migration (P1001)
gman-ai
FREEOP

4 months ago

I’m encountering a persistent database connection error when running: npx prisma migrate reset

Error: P1001: Can't reach database server at switchback.proxy.rlwy.net:23412

This occurs even after:

  • Verifying that .env has the correct DATABASE_URL

  • Waking up the project from the Railway dashboard

  • Confirming that other Prisma commands like generate work fine

I have no open connections, and I’ve deleted the Agent table contents to avoid foreign key conflicts.

  1. Run npx prisma migrate reset

  2. See error: Can't reach database server at switchback.proxy.rlwy.net:23412

    Database: Railway PostgreSQL

  3. Prisma CLI Version: 6.11.0

  4. Project: getmyagentnow-ui

    Can you confirm whether the DB proxy (switchback.proxy.rlwy.net:23412) is healthy and accepting connections?
    Is there anything I can do to reinitialize or reauthorize access?

$10 Bounty

6 Replies

Railway
BOT

4 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

clashing
FREE

4 months ago

Are you sure that the DB service is active, when the calls are being made? Sometimes, it goes into the sleep state after few minutes of inactivity.

Add a longer connection timeout to your DATABASE_URL by appending ?connect_timeout=10 (or higher) to allow more time for wake-up delays.

DATABASE_URL=postgresql://user:pass@switchback.proxy.rlwy.net:23412/dbname?connect_timeout=10

clashing

Are you sure that the DB service is active, when the calls are being made? Sometimes, it goes into the sleep state after few minutes of inactivity. Add a longer connection timeout to your DATABASE_URL by appending ?connect_timeout=10 (or higher) to allow more time for wake-up delays.DATABASE_URL=postgresql://user:pass@switchback.proxy.rlwy.net:23412/dbname?connect_timeout=10

clashing
FREE

4 months ago

Any update, gman?

gman-ai
FREEOP

4 months ago

no , this didnt work

Railway

Hey there! We've found the following might help you get unblocked faster: - [🧵 Railway Support Request - Internal Database Connection Failure](https://station.railway.com/questions/railway-support-request-internal-datab-189b50d8) - [🧵 Unable to Connect to PostgreSQL Database via Prisma (P1001 Error) In R-ECREATE Next JS App](https://station.railway.com/questions/unable-to-connect-to-postgre-sql-database-960d5d0e) - [🧵 NEED HELP NOW](https://station.railway.com/questions/need-help-now-7dd9ee44) If you find the answer from one of these, please let us know by solving the thread!

gman-ai
FREEOP

4 months ago

Hi Railway Team – same issue here.

Host: switchback.proxy.rlwy.net:23412

Postgres logs say “ready to accept connections,” but Prisma throws P1001, and nc gets no response.

This is blocking our production deploy. Can someone restart the proxy or investigate?

Thanks.

hornta
PRO

11 days ago

I'm having the same exact problem.

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