a year ago
841a1686-554d-40a0-8e98-ca1640c41717
Hi, I’m on the Pro plan and I just upgraded my PostgreSQL database from 5 GB to 20 GB. Right after the upgrade, the database crashed and now it won’t start.
Here’s the error I get in the logs:
PANIC: replication checkpoint has wrong magic 0 instead of 307747550
startup process was terminated by signal 6: Aborted
aborting startup due to startup process failure
Everything was working fine before the upgrade. The database contains important data I imported from my local environment and now it’s completely inaccessible.
Can you please:
Check what caused this during the upgrade?
Let me know if there’s any way to recover the data?
Suggest how to fix or reset the database if needed?
Thanks a lot!
6 Replies
Hi team, I’m on the Pro plan and urgently need help.
I upgraded my PostgreSQL database from 5 GB to 20 GB, and right after the upgrade, the database crashed and hasn’t started since. Logs show:
PANIC: replication checkpoint has wrong magic 0 instead of 307747550
startup process was terminated by signal 6: Aborted
aborting startup due to startup process failure
This is blocking my production deployment and the DB contains essential data I imported from local.
👉 Project link:
Can you please:
- Investigate what caused the crash?
- Tell me if the data is recoverable?
- Suggest next steps?
Thanks a lot — this is quite urgent 🙏
a year ago
Hello, as a Pro plan user you have a 1 day SLO for team responses. If you require quicker responses than that, please consider upgrading to business class. https://docs.railway.com/reference/support#business-class
a year ago
!t
a year ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response adam • 12 months ago
a year ago
If the db only contains data imported from your local system, why don’t you just recreate the database?
a year ago
Hi there - we have identified the root cause, and are looping in our eng team to help fix. Will report back shortly
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 11 months ago