Database insights tab not updating
bramsuurdje
HOBBYOP

a month ago

Hi, I’m having a pretty weird issue recently. When I click on, e.g., a Postgres database and connect to it, it’ll show the data correctly. But if I then go to another project and do the same, it’ll still show the data from the other database. It’s the same for Redis. Is this a known issue?

Solved

7 Replies

Railway
BOT

a month ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


noahd
EMPLOYEE

a month ago

Hey there!
Could I get a link to the database that's having that issue?


Status changed to Awaiting User Response Railway about 1 month ago


bramsuurdje
HOBBYOP

a month ago

Hey Noahd, the issue is not specific to any projects database, ill share 2 links with you, i dont know to what extent you can access them, but feel free. ill click on the followings database to access the data, it'll show the correct data.

https://railway.com/project/dbcb60a3-477f-46de-b361-b9354bba3eab/service/fe27dc4b-5739-416e-8d24-bfbf6f5aedde/database?environmentId=61a9f2ac-ff60-4d64-9870-54d26324cdc4&state=table&table=Message

but when i then click on completely different project, and click on another postgres database, ill see the same data in the right side of the screen.

https://railway.com/project/e2bf9f33-cb5e-4bae-8fa0-e18f94431f9b/service/108515e4-2344-47d8-8dee-f06f46af22e1/database?environmentId=bf68ba58-f854-4edb-9bbd-098638599877&state=table&table=Message

here is another example in screenshot form:

i have a project called schedule notifier, it has a redis DB. i can connect just fine and it shows me the correct data, but when i go back to the babelbot project and i try to look at the redis database there, it will still show me the data from the schedule notifier project

screenshot: correct data shown

screenshot: wrong data shown


i have a feeling this has something to do with browser caching or something in that range, because its still showing the loading spinning saying that its connecting to the database.

the route i take to switch projects is:
schedule notifier -> click on top left railway logo -> click on babelbot project -> click on Redis database

if you want more information please let me know.


Status changed to Awaiting Railway Response Railway about 1 month ago


noahd
EMPLOYEE

a month ago

Hey there!
I checked on my end and both of those tables are showing different data so I do concur this might be a browser caching issue.
Which browser are you using?

I'd also like to confirm, is the actual data across both of those redis instances the same or is it just visual?


Status changed to Awaiting User Response Railway about 1 month ago


bramsuurdje
HOBBYOP

a month ago

I tried it with Zen, Comet and Google Chrome. they all produce the same issue.

The data is not the same, far from the same actually. its just the visual on the dashboard that is broken. the actual data in the DB is different.

i even produced the same issue on my work laptop, and now again on my desktop.


Status changed to Awaiting Railway Response Railway about 1 month ago


Railway
BOT

a month ago

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!

Status changed to Awaiting User Response Railway about 1 month ago


noahd
EMPLOYEE

a month ago

Hey Bramsuurdje!
We merged a fix for this and it should be good to go. Let us know if the issue happens again


Status changed to Solved noahd about 1 month ago


Railway
BOT

a month ago

✅ The ticket Data Display Cache Issue has been marked as completed.


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