Database queries are slow and timing out
isaacfloresv
HOBBYOP

14 days ago

Hello.

We are experiencing slowness with our Railway database. All database queries are taking much longer than usual, including simple queries such as login, catalog lookups, and form validations.

Some requests are also timing out.

This started recently and appears to affect the database in general.

Could you please check if there is any issue affecting our database or the underlying infrastructure?

The region is US West (California, USA)

Thank you.

Solved$10 Bounty

Pinned Solution

14 days ago

The Miami pop that was experiencing elevated packet loss was taken offline by the Railway team, this should relieve the elevated response times until the Miami pop can be properly repaired

4 Replies

Railway
BOT

14 days ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway 14 days ago


14 days ago

Team is looking into it, thanks for raising


14 days ago

The Miami pop that was experiencing elevated packet loss was taken offline by the Railway team, this should relieve the elevated response times until the Miami pop can be properly repaired


14 days ago

This should be mostly fixed for now, are you guys seeing recovery?


isaacfloresv
HOBBYOP

14 days ago

That's correct, the service is working properly again. Thanks!!


Status changed to Solved medim 6 days ago


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