Database queries are slow and timing out
isaacfloresv
HOBBYOP

3 months ago

Hello.

We are experiencing slowness with our Railway database. All database queries are taking much longer than usual, including simple queries such as login, catalog lookups, and form validations.

Some requests are also timing out.

This started recently and appears to affect the database in general.

Could you please check if there is any issue affecting our database or the underlying infrastructure?

The region is US West (California, USA)

Thank you.

Solved$10 Bounty

Pinned Solution

3 months ago

The Miami pop that was experiencing elevated packet loss was taken offline by the Railway team, this should relieve the elevated response times until the Miami pop can be properly repaired

4 Replies

Railway
BOT

3 months ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway • 3 months ago


3 months ago

Team is looking into it, thanks for raising


3 months ago

The Miami pop that was experiencing elevated packet loss was taken offline by the Railway team, this should relieve the elevated response times until the Miami pop can be properly repaired


3 months ago

This should be mostly fixed for now, are you guys seeing recovery?


isaacfloresv
HOBBYOP

3 months ago

That's correct, the service is working properly again. Thanks!!


Status changed to Solved medim • 3 months ago


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