8 months ago
Dear Support Team,
My Railway subscription has expired, and as a result, I lost access to my MySQL database. I tried to renew it, but my card was not accepted, even though $4 was deducted.
Upon reviewing the logs, I noticed that the services were stopped and deleted (message: "Deleted"). This has caused significant concern, as the data contained in the database is critical to the operation of my project.
I would like to know if there is any possibility of recovering the database information.
Thank you for your assistance.
1 Replies
8 months ago
Hey there, we're unable to recover lost data but I see that the your volume seems to have close to the same storage MBs as it did a while ago. Could you please double check if the data you're looking for is available there?
Status changed to Awaiting User Response Railway • 9 months ago
4 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 4 months ago