a year ago
I can't change the region of my database, despite being on a PRO plan. Spinning up a new database doesn't work either, because it defaults to US-West
8 Replies
a year ago
Hi! I've seen this from a couple customers. Escalating and attaching a ticket
Status changed to Awaiting User Response Railway • about 1 year ago
a year ago
An internal ticket has been attached to this thread. Updates will be relayed in this thread, so keep an eye out!
Status changed to Solved Railway • about 1 year ago
a year ago
Update: An internal ticket linked to this thread has been changed to Todo.
Status changed to Awaiting Railway Response nathan • 12 months ago
a year ago
Hey there,
Thanks for your patience, this should be fixed now. You can select the region from the settings of your database service: https://railway.com/project/c8f2fb95-319b-4ce2-92ea-ca3bd6811dc6/service/1f1008ab-5240-40c3-bf64-26550548c2b8/settings?environmentId=28444385-fd8d-47be-9d55-4ab763a73e07
Let us know if you run into any hiccups.
Status changed to Awaiting User Response Railway • 12 months ago
a year ago
Update: An internal ticket linked to this thread has been changed to Completed.
a year ago
Update: An internal ticket linked to this thread has been changed to In Progress.
a year ago
thank you. it seems to be working now!
Status changed to Awaiting Railway Response Railway • 12 months ago
Status changed to Awaiting User Response Railway • 12 months ago
Status changed to Solved angelo-railway • 12 months ago
a year ago
Update: An internal ticket linked to this thread has been changed to Completed. Still running into problems ? Re-open this thread and we'll get back to you as soon as possible.