Database service timeout
juan
HOBBYOP

10 months ago

Similarly to what happened to <@818959779326197841>, my database became too slow, sometimes unreachable. After a restart, it seemed to work for a few minutes until it broke again. Tried redeploying the container and it's been 10 minutes "creating containers"

It's not my app since it seems to reach it correctly and I haven't change anything in the last month. Also, it responds fast to petitions, just hangs until DB responds.

Project ID: be3f2db8-13c1-4dfb-b758-fbaace10701c

Solved

16 Replies

juan
HOBBYOP

10 months ago

We first notice at ~18:30 pm UTC


10 months ago

Please provide a direct link to the database.


godiexk
PRO

10 months ago

I have the same problem, I can't access the database externally, only from the internal node app, I can't access it from my vscode or dbeaver



juan
HOBBYOP

10 months ago

It's a Postgres database


Railway
BOT

10 months ago

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!

Status changed to Awaiting User Response Railway 10 months ago


10 months ago

I've rasied this to the infra team.


juan
HOBBYOP

10 months ago

Thanks


10 months ago

We are actively looking into the cause.


Juan, do you observe recovery on the workload? I am able to connect to the DB in this moment.


juan
HOBBYOP

10 months ago

What do you mean by recovery on the workload? Also, I can also connect via the web ui, for example, but there is something underlying that isn't working properly


juan
HOBBYOP

10 months ago

any update on this?


You will need to restart your workload, however, we found that everything is working normally on our side.


juan
HOBBYOP

10 months ago

I've recreated the database as Thalles said and it works now


juan
HOBBYOP

10 months ago

Don't know what was causing it


Railway
BOT

9 months ago

✅ The ticket Database performance issue has been marked as completed.


9 months ago

!s


Status changed to Solved brody 10 months ago


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