Database unavailable – stuck on "Resizing volume..."
davorvucina
PROOP

5 months ago

I started a volume resize process for my service, but it has been stuck showing "Resizing volume..." for a while now. During this time, I no longer have access to my database.

Can you please check if the operation is stuck or failed? I need access to the database as soon as possible.

Solved

5 Replies

davorvucina
PROOP

5 months ago

I initiated a volume resize for my service earlier today. At first, the status showed "Resizing volume...", but now it says:
"Deployment failed during the deploy process."

Since then, I no longer have access to my database — the service is not responding and the backend is returning connection errors.

Could you please check what went wrong during the resize and help restore the deployment? This is affecting production access.


davorvucina
PROOP

5 months ago

I performed a redeploy and the database is now functioning again.

However, the dashboard still shows "bite-volume is Full", even though I’ve attempted to resize the volume twice to 10 GB. It looks like the resize operation didn’t actually take effect.

Could you please check whether the volume expansion was successfully applied? I want to make sure the service won’t run into the same disk space issues again.


christian
EMPLOYEE

5 months ago

Hi there,

The volume size is still 5 GB. Please confirm that we can grow it on your behalf. It will incur a short period of downtime while the service redeploys. If there are any issues, it'll allow the Railway team to observe and investigate further.

Regards,

Christian


Status changed to Awaiting User Response Railway 6 months ago


davorvucina
PROOP

5 months ago

Hi Christian,

Yes, please go ahead and grow the volume — I confirm and approve the operation.

Let me know once it’s complete or if anything goes wrong during the process.

Best regards,
Davor


Status changed to Awaiting Railway Response Railway 6 months ago


Railway
BOT

5 months ago

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!

Status changed to Awaiting User Response Railway 6 months ago


Railway
BOT

5 months ago

✅ The internal ticket Volume Stuck in Updating has been marked as completed.


Railway
BOT

4 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 4 months ago


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