3 months ago
Dear Railway Team,
I was working on my project "organicpoint-oms" in trail version. When i paid for upgraded version, all the entries/database wiped-out from my project on android/desktop. I need that data back please. Kindly sort out the matter and help me. Thanks
1 Replies
3 months ago
Your Postgres service in the "organicpoint-oms" project does not have a persistent volume attached, which means the database was running on ephemeral storage. When the plan upgrade triggered a redeploy, that ephemeral storage was discarded, and the data with it. Since the data was never written to persistent storage, it cannot be recovered. Going forward, you can attach a volume to your Postgres service so your data survives redeploys, and enable backups from the service's settings page for an additional safety net.
Status changed to Awaiting User Response Railway • 3 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 3 months ago