Delete Domain
Anonymous
HOBBYOP

12 days ago

I need to delete a domain I left on a replica of an account I lost access to, and I can't use that domain on my new account. I need help with this, please. I can prove I have access to the domain with a DNS record.

Solved

8 Replies

Status changed to Awaiting Railway Response Railway • 12 days ago

ray-chen
EMPLOYEE

11 days ago

Hello,

We can remove the domain for you, but we need to verify the ownership first.

Please add a _railway.verify TXT record for the domain with the value AcJeNcvU30f1fXq

Once done, please let us know and then we will verify, after verification we will remove the domain for you.

Best,
The Railway Team

Status changed to Awaiting User Response Railway • 11 days ago

ray-chen

Hello,We can remove the domain for you, but we need to verify the ownership first.Please add a _railway.verify TXT record for the domain with the value AcJeNcvU30f1fXqOnce done, please let us know and then we will verify, after verification we will remove the domain for you.Best,The Railway Team

Anonymous
HOBBYOP

11 days ago

Hello, I've already added the record. I look forward to your prompt response and thank you very much for taking the time to reply.

Status changed to Awaiting Railway Response Railway • 11 days ago

brody
EMPLOYEE

11 days ago

Could you let us know the domain you need removed? We need it to verify the TXT record.

Status changed to Awaiting User Response Railway • 11 days ago

brody

Could you let us know the domain you need removed? We need it to verify the TXT record.

Anonymous
HOBBYOP

11 days ago

Of course, the domain is www.komiwa.lat

Status changed to Awaiting Railway Response Railway • 11 days ago

Status changed to Awaiting User Response Railway • 11 days ago

brody

I'm not seeing a TXT record.https://www.nslookup.io/domains/_railway.verify.www.komiwa.lat/dns-records/

Anonymous
HOBBYOP

11 days ago

Sorry, I literally put "_railway.verify" as the name, I've corrected it and put "_railway.verify.www", could you confirm if it's showing up for you now?

Status changed to Awaiting Railway Response Railway • 11 days ago

brody
EMPLOYEE

11 days ago

The domain has been removed. If you would like further domains removed, you would need to log into the Railway account that uses them and remove them on your end.

Status changed to Awaiting User Response Railway • 11 days ago

brody

The domain has been removed. If you would like further domains removed, you would need to log into the Railway account that uses them and remove them on your end.

Anonymous
HOBBYOP

11 days ago

many thanks for everything

Status changed to Awaiting Railway Response Railway • 11 days ago

Status changed to Solved Anonymous • 11 days ago

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