4 months ago
I need to delete a domain I left on a replica of an account I lost access to, and I can't use that domain on my new account. I need help with this, please. I can prove I have access to the domain with a DNS record.
8 Replies
Status changed to Awaiting Railway Response Railway • 4 months ago
4 months ago
Hello,
We can remove the domain for you, but we need to verify the ownership first.
Please add a _railway.verify TXT record for the domain with the value AcJeNcvU30f1fXq
Once done, please let us know and then we will verify, after verification we will remove the domain for you.
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 4 months ago
ray-chen
Hello, We can remove the domain for you, but we need to verify the ownership first. Please add a `_railway.verify` TXT record for the domain with the value `AcJeNcvU30f1fXq` Once done, please let us know and then we will verify, after verification we will remove the domain for you. Best, The Railway Team
4 months ago
Hello, I've already added the record. I look forward to your prompt response and thank you very much for taking the time to reply.
Status changed to Awaiting Railway Response Railway • 4 months ago
4 months ago
Could you let us know the domain you need removed? We need it to verify the TXT record.
Status changed to Awaiting User Response Railway • 4 months ago
brody
Could you let us know the domain you need removed? We need it to verify the TXT record.
4 months ago
Of course, the domain is www.komiwa.lat
Status changed to Awaiting Railway Response Railway • 4 months ago
4 months ago
I'm not seeing a TXT record.
https://www.nslookup.io/domains/%5Frailway.verify.www.komiwa.lat/dns-records/
Status changed to Awaiting User Response Railway • 4 months ago
brody
I'm not seeing a TXT record. <https://www.nslookup.io/domains/%5Frailway.verify.www.komiwa.lat/dns-records/>
4 months ago
Sorry, I literally put "_railway.verify" as the name, I've corrected it and put "_railway.verify.www", could you confirm if it's showing up for you now?
Status changed to Awaiting Railway Response Railway • 4 months ago
4 months ago
The domain has been removed. If you would like further domains removed, you would need to log into the Railway account that uses them and remove them on your end.
Status changed to Awaiting User Response Railway • 4 months ago
brody
The domain has been removed. If you would like further domains removed, you would need to log into the Railway account that uses them and remove them on your end.
4 months ago
many thanks for everything
Status changed to Awaiting Railway Response Railway • 4 months ago
Status changed to Solved Anonymous • 4 months ago