Delete my account and remove my credit card info
wfranco3
HOBBYOP

9 months ago

I´d like to delete my account and my payments methods i´ve deleted my projects i don't have any project anymore but i can't disconnect my credit card from railway.

Solved

3 Replies

sarahkb125
EMPLOYEE

9 months ago

We’re sorry to see you go! To delete your Railway account, please follow these steps:

1. Log in to your Railway account.

2. Go to SettingsAccount. (https://railway.com/account)

3. Scroll down to the Delete Account section and follow the prompts.

Please note:

• Deleting your account is irreversible and will remove all projects, services, and data.

• If you need assistance or have any concerns, feel free to reply to this email.

Let us know if there’s anything we can do to improve your experience!


Status changed to Awaiting User Response Railway 9 months ago


Status changed to Solved sarahkb125 9 months ago


wfranco3
HOBBYOP

9 months ago

even my payment data will be deleted? are u sure ?


Status changed to Awaiting Railway Response Railway 9 months ago


sarahkb125
EMPLOYEE

9 months ago

You will only pay for what you use. That is how we recommend deleting your account.


Status changed to Awaiting User Response Railway 9 months ago


Status changed to Solved sarahkb125 9 months ago


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