Deleted environment keeps coming back, breaks our product
Anonymous
PROOP

4 months ago

We have two environments, one called 'production', and another (which we want gone) called 'dev'. The 'dev' environment has a service which is affecting the equivalent service in 'production'; we've tried deleting the services in 'dev', all the environment variables, and the environment itself, but at random times during the day it keeps coming back. This has been the case for several days. Currently, our app is broken due to the side effects and customers are unhappy. Would appreciate help on this ASAP.

Solved

4 Replies

Railway
BOT

4 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


chandrika
EMPLOYEE

4 months ago

Hi there, I'm assuming right now is one of those times where you had to delete the dev env as I'm not seeing it on your project. Are there any patterns you've noticed about when the dev environment pops back up? Are you deploying any other changes then, pushing from github etc?


Status changed to Awaiting User Response Railway 4 months ago


chandrika

Hi there, I'm assuming right now is one of those times where you had to delete the dev env as I'm not seeing it on your project. Are there any patterns you've noticed about when the dev environment pops back up? Are you deploying any other changes then, pushing from github etc?

Anonymous
PROOP

4 months ago

Hi! No patterns, unfortunately. Here's what I've ruled out:

  • Recreated when a commit is pushed

  • Recreated when deployment starts or finishes

  • Recreated when a new deployment becomes available

  • Recreated when a deployment fails

  • Recreated when a deployment crashes


Status changed to Awaiting Railway Response Railway 4 months ago


Hi! No patterns, unfortunately. Here's what I've ruled out:Recreated when a commit is pushedRecreated when deployment starts or finishesRecreated when a new deployment becomes availableRecreated when a deployment failsRecreated when a deployment crashes

chandrika
EMPLOYEE

4 months ago

Could you clarify - these are cases you have ruled out so, it is recreated in all these cases or is it not?

Another question, does the environment come back with any of the data, is it the same data everytime?


Status changed to Awaiting User Response Railway 4 months ago


Railway
BOT

4 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 4 months ago


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