Deleting old workspace after upgrading plan
gitsumma
PROOP

a year ago

I just upgraded my workspace to the pro plan. After this change, all my services where migrated to the new workspace but the old one was still there.

I want to delete the old worskpace but the only option I found said "delete account" which is not something I want to risk.

I appreciate any help with this issue in advance!

Solved

7 Replies

a year ago

You SHOULD be able to just click on your old workspace settings gear from the dashboard, select the workspace in the dropdown, and then hit "Delete workspace"

Does that not work? If not can you send me a video/screengrab?


Status changed to Awaiting User Response Railway about 1 year ago


Status changed to Solved jake about 1 year ago


Status changed to Awaiting Railway Response gitsumma about 1 year ago


jake

You SHOULD be able to just click on your old workspace settings gear from the dashboard, select the workspace in the dropdown, and then hit "Delete workspace"Does that not work? If not can you send me a video/screengrab?

gitsumma
PROOP

a year ago

I can not upload a quicktime record done at my mac. However, no such option to delete workspace exist, at least for me.


gitsumma
PROOP

a year ago

Here you can see, I just have the "delete account" option.

Attachments


a year ago

Okay I'm being informed that we're rolling out new "Workspaces" (which you're not in yet), and currently there's no way to delete the personal workspace

So once we rollout the workspaces, you can upgrade your account and delete the other one

Apologies for the confusion!


Status changed to Awaiting User Response Railway about 1 year ago


gitsumma
PROOP

a year ago

What do the new "workspaces" add? I also upgraded under the asumption that adding people to my team was not going to be charged per seat. However, I get the "20 usd per seat" message anyways.


Status changed to Awaiting Railway Response Railway about 1 year ago


a year ago

If your usage is on metal, you won't be charged the $20 per seat"

More information on that here

https://blog.railway.com/p/launch-week-02-welcome

As for the new workspaces, what they add is the ability to upgrade your original workspace to pro. Which means not having this duplicate workspace issue

I've also ticketed this issue for 'deleting the other workspace' (you're not the first person to ask for it)


Status changed to Awaiting User Response Railway about 1 year ago


Railway
BOT

a year ago

An internal ticket has been attached to this thread. Updates will be relayed in this thread, so keep an eye out!

Status changed to Solved Railway about 1 year ago


Railway
BOT

a year ago

Update: An internal ticket linked to this thread has been changed to Completed. Still running into problems ? Re-open this thread and we'll get back to you as soon as possible.


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