a month ago
Project marealab-plataforma (915e5e0f-da38-4399-9d02-1756008e2eca), env production, service plataforma-espejo (0751e591-38e7-47fb-97ec-bee081ec950c), US West (sfo), 1 replica, Dockerfile build, attached volume plataforma-espejo-volume (981d3caf, 2.6 GB of 5 GB used), custom domain marealab.ar. Timeline today (GMT-3): 14:38 deployment 79b7531f via GitHub (Wait for CI on, CI green, build OK in 51 s) got stuck at "Deploy > Creating containers..." for 13+ min with NO deploy logs at all ("No logs in this time range"), i.e. the container never started; the previously ACTIVE deployment stopped serving and marealab.ar returns 502 "Application failed to respond" since then. 14:53 I clicked Redeploy (new deployment 74559ab1) and aborted 79b7531f so the queue would move; 74559ab1 built OK again and is now ALSO stuck at "Creating containers..." for 25+ min, no deploy logs. The step list shows "Migrating volume..." right before "Creating containers...". No pre-deploy command, no healthcheck path, no custom start command; same Dockerfile and config as the deployment that was running fine until today. Two other services in the same project (marea-lab-2026 with its own volume, and motion-worker) are Online. status.railway.com shows all operational. Could you check what is blocking container creation / volume attachment for this service? Production has been down for ~40 minutes. Thanks.
1 Replies
Status changed to Awaiting Railway Response Railway • 29 days ago
a month ago
The deploy hung at the volume migration step because of an internal stall in our backup system, which held a lock the migration needed, and the container could not be created until that cleared. The fault has been fixed and the lock released, so a redeploy will now start normally. Sorry for the disruption, and for the downtime it caused.
Status changed to Awaiting User Response Railway • 28 days ago
21 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 21 days ago