DEPLOYING
flowimoveis
PROOP

18 days ago

Postgres service stuck in DEPLOYING, dropping all client connections ('server closed connection unexpectedly'), checkpoint

taking 32s to write 2MB, volume only ~0/5GB used. Looks like degraded host/volume I/O. Please migrate the service/volume to a

healthy host.

Solved

7 Replies

Status changed to Awaiting Railway Response Railway 18 days ago


Status changed to Solved flowimoveis 18 days ago


flowimoveis
PROOP

18 days ago

ok


Status changed to Awaiting Railway Response Railway 18 days ago


Status changed to Solved Railway 18 days ago


flowimoveis
PROOP

18 days ago

any news?


Status changed to Awaiting Railway Response Railway 18 days ago


flowimoveis
PROOP

18 days ago

Update: redeploy now FAILED with zero build/deploy logs — the service can't be provisioned, looks like the volume can't be

mounted/scheduled on a healthy host. The previous running deployment was replaced, so Postgres is now fully DOWN (not just

degraded). Please migrate the volume to a healthy host ASAP — data is intact on the volume, we just need it remounted.


flowimoveis
PROOP

18 days ago

news?


flowimoveis
PROOP

18 days ago

Confirmed: every redeploy/rollback gets stuck in DEPLOYING on the same host (66.33.22.226) and never comes up. The volume

▎ appears pinned to a degraded host. Postgres is fully DOWN. Please force-migrate the volume to a healthy host — this is a

▎ production outage, data is intact on the volume.


flowimoveis
PROOP

18 days ago

This looks like the SAME hardware-failure incident reported in another

Central Station thread today (Postgres online but connections time out with

"Connection terminated unexpectedly", started ~2026-06-19 09:00 UTC, restart

doesn't help). Our Postgres is on host 66.33.22.226 (service e3431af7-...).

Can you confirm our service is part of the same hardware incident and is being

restored? We'll stop redeploying and wait for auto-resume as advised.


Hi Eric — apologies for the outage and the silence. You diagnosed this correctly: it was a degraded host affecting volume I/O, the same class of hardware issue several customers hit on June 19. Your Postgres recovered once the host was remediated — the latest deployment succeeded at 18:00 UTC on June 19, your data is fully intact (volume mounted cleanly, ~1.2 GB present, nothing lost), and your other production services are running. Can you confirm everything looks healthy from your end? One note for next time: rapid redeploy/rollback cycles during a host issue can actually slow recovery, so when a database is stuck in DEPLOYING with this signature, the safest move is to stop redeploying and let us remediate the host. For a production-critical Postgres it's also worth looking at our high-availability Postgres setup, which keeps a replica on a separate host. Sorry again for the disruption.


Status changed to Awaiting User Response Railway 17 days ago


Railway
BOT

10 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 10 days ago


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