Hi everyone,

I'm having an issue getting my service to deploy after upgrading from a trial account and I can't figure out what's going wrong.

My situation:

- I was on a free trial which expired (0 days remaining, $1.00 credits left)

- I added my credit card to upgrade to the Hobby plan

- I was charged $1.00 (I assume this is a verification hold)

- I'm now on the Hobby plan

The problem:

When I try to deploy my service from my GitHub repo, I get this generic error with absolutely no logs:

1.Deploying service from git...

2.There was an error deploying from source.

The Logs tab shows: "No logs in this time range" — nothing at all, which suggests the build isn't even starting.

What I've already tried:

- Re-triggering the deployment multiple times

- Checking that the GitHub repo and branch are correctly linked

- Verifying environment variables are set

- The repo builds fine locally

It feels like the deployment is failing before it even reaches the build stage, possibly due to something not refreshing correctly after the plan upgrade.

Questions:

1. Is there a delay after upgrading before deployments start working again?

2. Could the $1.00 charge indicate my account is not fully activated yet?

3. Is there a way to see more detailed error logs beyond what the UI shows?

Any help would be greatly appreciated. Thanks!