Deployment fails during container provisioning in us-west2
stormdeveloper-glitch
HOBBYOP

25 days ago

Hello Railway Team,

I am experiencing a deployment issue with my service.

Deployment ID:

5d03fbaa-2670-4f20-a98e-ad29a884c505

The build completes successfully, but the deployment fails during the "Create container" stage.

Railway Agent diagnosed the issue as an infrastructure problem and reported that the container failed to start due to a transient infrastructure issue in the us-west2 region.

The same project and configuration were previously deployed successfully and have been running without problems.

Could you please investigate whether there is an issue with container provisioning or scheduling in us-west2 for this deployment?

Thank you.

Solved

9 Replies

Railway
BOT

25 days ago

We're aware of these transient build queue issues and are actively working on improvements. If you have any queued builds, we recommend cancelling them and waiting rather than redeploying, as additional deploys can compound the queue.


Status changed to Awaiting User Response Railway 25 days ago


Railway

We're aware of these transient build queue issues and are actively working on improvements. If you have any queued builds, we recommend cancelling them and waiting rather than redeploying, as additional deploys can compound the queue.

stormdeveloper-glitch
HOBBYOP

25 days ago

Thank you for the information.

I have a persistent volume attached to this service (bot_data) which contains important application data.

Before attempting to change the deployment region from US West to another region, could you please confirm whether the volume data will be preserved and migrated correctly?

Will all data inside the attached volume remain intact after a region change, or is there any risk of data loss?

Thank you.


Status changed to Awaiting Railway Response Railway 25 days ago


Railway
BOT

25 days ago

When you change the region of a service with an attached volume, the volume is automatically migrated to the new region with your data intact. The migration process backs up the volume, copies it to the new region, and confirms data integrity before mounting it to the new deployment. There will be some downtime during the migration (the duration depends on volume size), but your data will be preserved. We recommend creating a manual backup before initiating the region change as an extra precaution.


Status changed to Awaiting User Response Railway 25 days ago


yikai28
HOBBY

25 days ago

i got same issue as well, stuck for create container forever


Status changed to Awaiting Railway Response Railway 25 days ago


Railway
BOT

25 days ago

We're aware of these transient build queue issues and are actively working on improvements. If you have any queued builds, we recommend cancelling them and waiting rather than redeploying, as additional deploys can compound the queue.


Status changed to Awaiting User Response Railway 25 days ago


stormdeveloper-glitch
HOBBYOP

25 days ago

Thank you for the information.

I have done additional testing and found something important.

The exact same codebase, environment variables, and configuration deploy successfully in a new Railway project.

The issue only occurs in this specific project/service (heroic-commitment / worker / production).

Because the code works correctly in a fresh project, I suspect there may be an issue with the project metadata, attached volume, or service configuration in this project.

Could you please investigate why this project cannot create containers while identical deployments work elsewhere?

Also, if the issue is related to the attached volume, is it possible to migrate or attach the existing volume and its data to another Railway project without data loss?

The volume contains important bot data and I would like to preserve it.

Thank you.


Status changed to Awaiting Railway Response Railway 25 days ago


Railway
BOT

25 days ago

We can see your volume (bot_data, mounted at /app/data, ~335MB used) is healthy. The container creation issue affecting your project is part of a broader infrastructure issue we're actively working on, and the project-specific behavior you're seeing is noted. Volumes cannot be moved directly between projects, but you can preserve your data by downloading it locally with the Railway CLI using the volume files commands, then uploading to a new volume in another project. We recommend creating a backup of the volume now as a precaution while the container provisioning issue is being resolved.


Status changed to Awaiting User Response Railway 25 days ago


xarnif7
HOBBY

25 days ago

Yeah im getting the same thing on my project. Please fix this asap!


Status changed to Awaiting Railway Response Railway 25 days ago


Railway
BOT

25 days ago

This is a known issue currently affecting multiple users, and we're actively working on a fix. We recommend cancelling any queued builds and waiting rather than redeploying, as additional deploys can compound the queue.


Status changed to Awaiting User Response Railway 25 days ago


Railway
BOT

18 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 18 days ago


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